Q. After I receive access, how do I submit a document?

A: There are a variety of ways to submit a document: Upload a single file, upload a compressed zip file (may contain up to 1000 files, or 100MB), or Cut & Paste text. For complete instructions, visit our help pages.

Q. What are the document submission requirements?

A: There are several.

• The file may not exceed 800 pages.
• The file size may not exceed 100 MB.
• The word count of one submission should not exceed 25,000 words.
• Files of larger size may be reduced in size by removal of non-text content.
• Files that are password protected, encrypted, hidden, system files, or read only files cannot be uploaded or submitted to iThenticate.
• The zip file upload accepts up to 1000 files or 200MB of zipped information.
• A zip file to be uploaded may not exceed either limit.
• Zip files should be checked to ensure only usable file formats are included in the upload.

Q. Can I delete my submissions from iThenticate?

A: Yes. You may delete your submissions from your account at any time. Deleted submissions will be moved to your Trash folder and permanently removed from the iThenticate database once you click "Delete" in your Trash folder.

Q. What is the maximum size of a document?

A: A single credit can be used to upload a file up to 25,000 words in length, which accommodates the average length of a research paper. If your document is longer, you can purchase multiple credits. If using the zip file upload method, all files contained in a zip file are extracted and uploaded one by one. Each one will be considered a separate upload and will use up a single credit even if the 25,000 words are not fully used, the remaining words do not roll over.

Q. What File Types can be uploaded to iThenticate?

A: Only files in the following formats can be uploaded:

• Microsoft Word® (DOC and DOCX)
• Word XML
• Plain Text (TXT)
• Adobe PostScript®
• Portable Document Format (PDF) created with Adobe or Microsoft Word
• HTML
• Corel WordPerfect® (WPD)
• Rich Text Format (RTF)

Q. What are the system requirements?

A: Systems must meet the following requirements:

• Microsoft® Windows® 7+, Mac OS X v10.4.11+
• 3GB of RAM or more
• 1024x768 display or higher
• Broadband internet connection
• We support the latest and one previous version of Chrome, Firefox, Safari, and Windows browsers.
• Internet browser set to allow all cookies from ithenticate.com
• Javascript enabled

Q. What languages does iThenticate support?

A: The iThenticate interface currently supports the following languages: English, Korean, Japanese, German, Spanish Latin American, Brazilian Portuguese, Dutch, Italian, French, Simplified and Traditional Chinese, and Arabic.

Q. Which international languages does iThenticate have content for in its database?

A: iThenticate searches for content matches in over 170 languages including Chinese (simplified and traditional), Japanese, Thai, Korean, Catalan, Croatian, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Norwegian (Bokmal, Nynorsk), Polish, Portuguese, Romanian, Serbian, Slovak, Slovenian, Spanish, Swedish, Arabic, Greek, Hebrew, Farsi, Russian, and Turkish. Please note that iThenticate will match text between text of the same language.

Q. Can students submit papers to iThenticate?

A: No! iThenticate is used at UNTHSC by the research department for grants review only.

Q. What do iThenticate reports highlight?

A: iThenticate identifies material that matches text from documents found in our extensive database. Highlighted text will include text that has been properly quoted and cited so it is not necessarily plagiarized. You will need to verify that every highlighted section has been properly quoted, summarized, or paraphrased. As a result, iThenticate makes it easier for you to identify and attribute any material that may contain unintentional plagiarism.

Q. Are submitted documents kept confidential?

A: Yes! iThenticate gives you your own personal account so that you can check for plagiarism privately. This means that no one can access it but you. If you would like to share your report, you can download a PDF version to print or email.

Q. Can editors see my Similarity Report?

A: No. iThenticate gives you your own personal account so that you can check for plagiarism privately. This means that no one can access it but you. If you would like to share your report, you can download a PDF version to print or email.

Q. Should I be worried about copyright? And my work being copied?

A: No! You retain all rights to your work. iThenticate does not exploit, resell or share submitted manuscripts. iThenticate does not add your manuscript to any databases.

Q. Are my submissions to iThenticate kept private?

A: Yes. Submissions are added to a private, secure database that is only accessible by your own/ institutions account. Unlike many free plagiarism checker services, iThenticate does not share or resell uploaded files. Your submissions are not searchable by any other account, nor used by any other Turnitin service.

Q. Why can I only submit my own work?

A: Ethical use of iThenticate requires that it be used only for an author's own work.

Q. Can I submit two documents for comparison?

A: Yes, iThenticate offers document-to-document comparison via an optional private document repository.